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contact centre

Our specialist operators handle your sales calls, customer services and emails to the highest standard.

0333 240 0811
Clientbase Contact Centre
70 - 140 seat
contact centre
5,000+ call
capacity
per day
1,200+ outbound
emails per day
reporting and incentive schemes
to increase AOV

We place people at the heart of our business. Our client partnerships commit to providing cheerful, flexible and efficient integrated service, linking our contact centre, warehouse and support divisions.
Our employee focus, location and benefits package helps keep our FTE turnover extremely low. Our loyal team of agents and specialist are supported at all levels, allowing them to provide best-in-class service.

Contact centre division specialities:Clientbase Contact Centre team

  • Skilled based routing
  • Task management software integrated with Elucid
  • Remote monitoring
  • Agent performance monitoring
  • A full suite of performance reports

Our pitch for your business can include an element of performance related pricing. Our team of account managers are ready to discuss your needs.

Telephone SystemsClientbase call centre operator
The Call Centres work on the best-of-breed
Lucent Avaya ACD which offers:

  • Skilled based routing
  • Task management software integrated
    with our Elucid best of breed software
  • Remote monitoring
  • Agent performance monitoring
  • A full suite of performance reports