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Visit this page regularly to read the latest news and events at Clientbase Fulfilment.
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Welcome to our news page, here you will find articles about Clientbase, our team's achievements, charity work and our latest developments.

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Direct Commerce Association Awards 2016 - 17

The DCA (Direct Commerce Association) that covers all aspects of selling product direct to consumers via catalogues, the internet, off the page adverts, inserts and other media have awarded Clientbase Fulfulment the prestigious DCA Supplier of the Year award as Best Outsourced Service Provider for 2016 – 2017. This follows our awards in 2013-2014 and 2015-2016 in other categories.

The DCA membership includes a number of leading retailers like John Lewis, big-brand catalogue/retailers like Crew as well as significant direct brands like Boden along with a number of our own clients, namely Peter Hahn, Madeleine and Qwerkity: the DCA also include the smaller up-and-coming brands like our clients Muck Munchers, who won an award for marketing innovation earlier this year and Allergy Best Buys.

Clients voluntarily submit their recommendations to the DCA Awards Committee, so Clientbase are delighted that a significant number of clients went to the bother of completing a survey and writing very positive points about our accuracy, performance, attitude and Ethos at Clientbase.

The particularly pleasing point about our Best Outsourced Provider Award, is that it covers our overall performance across Contact Centre, Warehouse, IT, Account Management and all our support services who do so much behind the scenes.

Commenting after the award ceremony Clientbase Fulfilment Managing Director David Fanous stated ‘Every last individual member of staff, without exception, has contributed to the Clientbase success of winning the award and this important accolade will greatly assist Clientbase to win new business to secure a positive future for the business during these increasingly competitive times’.